Reputation management for local business
More Google reviews,
without asking twice.
A tap plate on your counter turns a happy customer into a Google review in about ten seconds. Then we keep your profile current, draft your replies, and send you one page a month explaining what changed.
- No app for your customers
- Works with any phone
- Month to month
The tap plate
The hard part was never the review. It was the asking.
Most owners know reviews matter and still end up asking one customer in twenty, badly, on the way out the door. The plate turns that conversation into a gesture — the customer taps, your review page opens, and they are typing before they have put their wallet away.
Tap or scan
NFC for phones that support it, a QR code for the rest. Nobody downloads anything, and nobody has to be shown twice.
Set up and tested
We link it to your Google review page, test it on a real phone, agree where it goes, and show your staff how to point at it.
Everyone, the same way
Every customer gets the same plate and the same public review page. We do not screen anybody out — that would breach Google’s policy and yours.
One-time
$40
per plate, no subscription
Buy more than one
1 plate
$40
2 plates
$70
3 plates
$100
More than three? Volume pricing is real — ask us.
What happens after
A plate on the counter is a start, not a system.
Reviews arrive whether or not anyone is watching. The work is replying to them, catching the bad one the day it lands, keeping the profile Google shows people accurate, and knowing month to month whether any of it moved.
Replies, drafted for you
Every new review gets a reply written in your voice. A person on our side reads and approves it before it reaches you — nothing is posted by a machine on its own.
The bad one, the same day
A one- or two-star review is flagged as soon as we see it, with a draft response ready. Speed is most of the difference between a complaint and a reputation.
One page a month
Your rating, your review count, what customers actually mentioned, and what changed since last month. Written to be read in two minutes.
How it works
Three steps, and one of them is yours.
01
We set it up
We build or check your Google review link, program the plate, and test it in your shop on a real phone.
02
Your customers tap
At the counter, at checkout, on the way out — wherever you decide it sits. No app, no account, no friction.
03
We watch the profile
Replies drafted, negatives flagged, profile kept current, and a report at the end of every month.
Monthly
Two ways to have it handled.
Buy the plate on its own if that is all you want. If you would rather not think about any of this again, these are the two packages.
5Star Essentials
The monthly report and the review agents together.
$55/month
- Monthly reputation report, one page, written for the owner
- Every new review read and a reply drafted for you
- Negative reviews flagged the day they land
- A human approves every reply before you see it
Most complete
5Star Complete
Everything in Essentials, plus we manage the profile itself.
$75/month
plus a one-time $149 setup
- Everything in 5Star Essentials
- Google Business Profile managed month to month
- Categories, services, hours and description kept current
- Photos and posts added on your behalf
Prices are before sales tax, which is calculated by address at checkout.
Ready when you are.
Tell us about the business and we will come back with what we would actually do — not a quote for the biggest thing we sell.